Privacy Statement

Riff Creative, LLC is committed to protecting your privacy. The following privacy statement governs your use of our website.

Information We Collect and How We Use It

When you contact us or work with us, we ask for your name, phone number, email address, and payment information that could include your credit card information. This information is used to process and fulfill your payments of invoices and services rendered.

When you sign up for the Riff mailing list, we ask for your name and email address. This information is used to include you on the email list. Further, we may email customers with information about promotions. You may unsubscribe from any type of email at any time.

We collect site usage statistics to administer this site, evaluate website browsing trends, and improve the website experience at riff.agency. This data is not linked to personally identifiable information.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Security

The security of personally identifiable information is important to us. We maintain administrative, technical, and physical safeguards to protect against unauthorized use, disclosure, alteration, or destruction of personally identifiable information we collect on this website.

Third-Party Access to Your Information

Credit card transactions are processed by a trusted third-party financial institution which receives only credit card and billing information required determine the validity of the card and process the transaction.

Riff does not sell or share names, credit card, or any personal information collected from riff.agency with any other third party.

Additionally, we restrict access to stored personal information to only those employees who have a specific business need for utilizing it.

We sometimes provide access to other websites from our sites. We do not endorse or approve any products or information offered at sites you reach through our site.

Information Collected by Automated Means

We may use cookies, web beacons/pixel tags, log files, and other technologies to collect certain information about visitors to our website, use of our online services, and interactions with our emails and online advertisements. For example, through these means, we may collect your browser type and operating system, viewed webpages, links that are clicked, IP address, sites visited before coming to our website, emails we send that you open, forward, or click through to our website. Collecting this information, and linking it with your personally-identifiable information, helps us to best tailor our website and enhance your online experience by saving your preferences while you are visiting a particular site, and to help identify site features, advertisements, and offers that may be of particular interest to you.

You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. You can learn more about and opt out from receiving third party advertiser cookies by visiting the Network Advertising Initiative’s opt-out page here. Without cookies or pixel tags though, you may not be able to take full advantage of all of Riff's website features.

Cancellation/Refund Policies

Refunds and cancellations will be addressed timely and on a case by case basis. Evaluation will be based on the terms and conditions outlined in our contract.

Contact Us

If you have questions about this Privacy Statement, you may contact us at hello@riff.agency